Customer Support

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Orders & Shipping

How long does shipping take? How long does shipping take?

Orders are processed within 24-48 hours. Delivery time depends on your location, but standard shipping takes 3-7 business days.

Can I track my order? Can I track my order?

Yes! Once your order is shipped, you will receive a tracking link via email.

What if my order is delayed? What if my order is delayed?

If your order hasn’t arrived within the estimated time, please contact us at wholesale@rev-320.com

Returns & Refunds

What is your return policy? What is your return policy?

We offer a 30-day return policy for unused products in their original packaging.

How do I request a refund? How do I request a refund?

Email support@kpure.com with your order number and reason for return.

Can I exchange my product? Can I exchange my product?

Yes! If your product is unopened, we can exchange it within 30 days of purchase.

Product Information

Are K Pure products formaldehyde-free? Are K Pure products formaldehyde-free?

Absolutely! All K Pure products are 100% formaldehyde-free and safe for all hair types.

What hair types are K Pure products suitable for? What hair types are K Pure products suitable for?

Our formulas are designed for all hair types, including straight, wavy, curly, and coily textures.

How do I use K Pure treatments? How do I use K Pure treatments?

Each product comes with a detailed guide

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